Enquiry support for your R&D tax claim

If HMRC contacts your business about an R&D tax claim, it’s completely normal and it doesn’t necessarily mean anything is wrong.

Our dedicated team is here to guide you through every step. We’ll help you respond clearly, efficiently and with confidence, ensuring your innovation continues to be recognised and rewarded.

We don’t just defend claims — we help you learn from the process, strengthen future submissions, and maintain a positive relationship with HMRC.

Why support matters

R&D tax relief rewards UK businesses investing in innovation. As HMRC’s review activity has increased from around 4% of claims in 2017 to around 20% in 2024, more companies are being asked to provide extra detail about their submissions.

This doesn’t mean your claim is incorrect or under suspicion, it simply means HMRC wants to understand your projects and costs more clearly.

With expert guidance, enquiries can be handled smoothly and confidently. Our team helps you navigate the process, prepare precise responses, and resolve your claim efficiently, giving you reassurance and protecting the value of your relief.

What is an
HMRC enquiry?

An HMRC enquiry (sometimes called a compliance check) is a routine review to confirm that R&D tax claims meet the qualifying criteria.

Whether you’re a new or established claimant, HMRC reviews a portion of claims each year — either at random or to clarify details such as project eligibility, technical aspects, or supporting costs.

During an enquiry, HMRC may request:

  1. Further information about your R&D activities
  2. Supporting financial records and calculations
  3. Clarification on the scope of your innovation

Our team guides you through every step, preparing clear, evidence-based responses, liaising directly with HMRC, and keeping the process on track.

Book a free consultation
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What are the possible outcome of an enquiry?

Depending on HMRC’s findings, the possible outcomes of a compliance check can include:

Acceptance in full

HMRC agrees with the original claim and approves it without changes.

Adjusted revaluation

A portion of the claim is disallowed, reducing the benefit received.

Rejection

In some cases, claims may be rejected if eligibility cannot be demonstrated to HMRC’s satisfaction.

Penalties

These are rare but if HMRC believes reasonable care wasn’t taken, penalties may apply. Our proactive support helps you avoid this outcome entirely.

Our approach to enquiry support

Facing an HMRC enquiry can feel daunting but it doesn’t have to be.

We take a calm, transparent, and evidence-based approach to ensure your claim is presented clearly and fairly. Our dedicated team handles the process from start to finish, protecting your time, your claim and your relationship with HMRC.

How we help you:
01
End-to-end guidance

We take the stress off your shoulders, handling every aspect of your HMRC enquiry and keeping you updated at every step.

02
Technical clarity

Our technical experts are by your side, building a strong and clear case to protect the relief you’re entitled to.

03
Reducing uncertainty

We work hard to reduce the risk of claim reductions or penalties, always aiming for the best possible outcome for your business.

04
Peace of mind

With us in your corner, you’ll feel fully supported, informed and confident throughout the process.

How our process works

01
Assessment & strategy
We review your enquiry and the nature of HMRC’s questions, developing a clear strategy for response.
02
HMRC engagement
Our team manages all communication with HMRC, ensuring clarity, professionalism and accuracy.
03
Resolution & outcome
We prioritise early resolution through clear collaboration with HMRC, using appeal or ADR only when needed.

We’re proud of our track record supporting businesses through HMRC enquiries

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What our clients say

Every client story here shows how we’ve helped businesses navigate the challenges of an HMRC compliance check – providing tailored support, trusted advice, and positive outcomes. What sets us apart is the strong relationships we build during these critical moments. Many of our clients continue to work with us, not just to resolve enquiries, but to protect and strengthen future claims. We hope their experiences give you confidence that you’re in safe hands.

construction

Whilst we had complete confidence on the basis of the claim, we faced a long and exhaustive HMRC enquiry. Kene supported us every step of the way, challenging HMRC and ensuring a successful outcome. A big thank you to Kene. Would thoroughly recommend them!

product

Working with Kene has been an outstanding experience. Their Compliance Team is quick to communicate, highly professional and incredibly trustworthy – qualities that are so important in this space. Thanks to their expertise and attention to detail, they secured 100% of our claim benefit. We would wholeheartedly recommend their services to any business looking for a reliable and efficient R&D advisory partner.

product

We regret not coming to Kene sooner and trusting non-specialists on such a complex part of the tax legislation. We’re pleased to know that our future projects will indeed be eligible and help provide a vital cash boost for our business.

manufacturing

We have been so impressed with Kene Partners and the speed in which they put together our claim, without compromising quality. From the initial conversions to collaborating with the team, it was all seamless.

Read the full story here
product

We have already referred a number of our clients to Kene Partners so they can benefit from their expertise and help more businesses benefit from this generous government incentive.

Read the full story here
product

We have already referred a number of our clients to Kene Partners so they can benefit from their expertise and help more businesses benefit from this generous government incentive.

Read the full story here

Meet our Compliance Team

Client four
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Olly Newman
Senior R&D Technical Manager

As R&D Technical Manager and Compliance Manager, Oliver leads HMRC dispute resolution, ensuring that clients navigate tax enquiries successfully. He also oversees internal training and quality assurance to maintain the highest standards across the business. With over eight years of experience in R&D consultancy, he has a deep understanding of R&D tax legislation, particularly in software-related claims.

Oliver’s academic credentials are extensive: he holds a BA in English and French, a Master’s in English and Creative Writing from the University of Oxford, and a PhD in English Literature from the University of Cambridge. His analytical background and structured approach enable him to dissect complex legislation and advocate effectively for clients in dispute cases. He is particularly proud of achieving successful Alternative Dispute Resolution (ADR) outcomes for businesses facing HMRC challenges.

Beyond work, Oliver is working to complete his PhD and volunteers weekly for a youth charity in Camberwell, supporting local initiatives that empower young people.

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Client four
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Fergus Watson
Senior R&D Tax Manager

Having started out at one of the Big Four accountancy practices for several years, Fergus has extensive experience with R&D tax claims. His focus is on the financial side of claim preparation, obtaining and calculating all relevant expenditure to ensure these are accurately captured in each client report before submission.

As our finance guru, Fergus also provides financial training to the rest of the team and supports our internal finance operations. He has efficiently optimised our internal structure to ensure benefit payments are instantaneous.

When not working, Fergus enjoys long walks in the country and exploring different cities.

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Client four
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Will Granger
Deputy Head of Consulting

Will is a senior leader within our Consulting team, focused on operational excellence, revenue enablement, and driving cross-functional alignment. With over a decade of experience in the innovation funding sector, he has worked alongside some of the UK’s most forward-thinking founders and executives across digital, clean-tech, medical, and manufacturing industries – supporting the successful delivery of over £100 million in funding.

A Chartered Manager and certified Change Management Practitioner, Will brings deep expertise in internal operational improvement, specialising in scaling teams, evolving product offerings, and enhancing client value. His approach centres on creating high-performing, data-informed teams and fostering cultures where innovation and performance thrive together.

Before joining Kene, Will led the Grants function at tax service and software provider within its EAP Innovation Funding practice, where he was responsible for service delivery, product development, and organisational transformation.

Whether he’s advising clients on funding strategy or building internal capabilities, Will is passionate about unlocking the potential of people and data, combining commercial insight with a strong understanding of the UK’s innovation landscape to deliver measurable impact.

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Client four
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Nathan Glover
R&D Enquiry Consultant

Nathan specialises in preparing compliance check responses, leveraging R&D tax legislation, HMRC guidance and case law to support clients through complex audits and appeals. His expertise extends from first-response submissions to late-stage appeals, helping businesses navigate the intricate compliance process. He also plays a crucial role in preparing clients for teleconferences and Alternative Dispute Resolution (ADR), liaising with tribunal litigators and HMRC mediators to advocate for fair and robust outcomes.

Beyond his work on compliance checks, Nathan is responsible for quality assurance across R&D tax claims, ensuring that submissions align with legislation and withstand regulatory scrutiny. He is also a key driver of Kene’s internal technical training programme, helping the team develop a strong understanding of R&D tax legislation and its practical applications.

Nathan holds a BA in History from King’s College London and an MSc in International Relations from the London School of Economics and Political Science (LSE). His analytical background stems from his time as a Research Associate at the Centre for Social and Economic Progress (formerly Brookings India) in New Delhi. There, he collaborated on a HarperCollins-published book examining grassroots interventions that have driven social change in India. He later worked at a fintech start-up, Gather Investing, which aimed to democratise access to financial markets.

Passionate about policy, systemic inequalities and global affairs, Nathan takes a keen interest in how legislative frameworks shape business and innovation. His work in R&D tax allows him to support UK businesses in securing vital financial incentives to sustain and expand their research efforts. He is particularly committed to helping businesses navigate the often-challenging HMRC compliance landscape, ensuring that deserving companies can access the tax relief they are entitled to.

Outside of work, Nathan is a sports enthusiast, following football and cricket closely. He is a lifelong Chelsea supporter and an avid fan of the Mumbai Indians. His multicultural background – being half Goan and half Welsh – has given him a global perspective, having lived in Muscat, Paris, Mumbai and various parts of the UK. His love for travel and international affairs continues to shape both his professional and personal interests.

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Client four
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Haseeb Malik
R&D Tax Consultant

Haseeb works within the Compliance Team, where he plays a key role in guiding clients through HMRC compliance checks, ensuring claims meet the latest legislative requirements. He is responsible for internal compliance, reviewing in-progress claims and supporting the consulting team with insights gained from Alternative Dispute Resolutions (ADRs), teleconferences and compliance checks.

With a BSc in Mathematics with Statistics and a Postgraduate Diploma in Actuarial Science from the University of Manchester, Haseeb has a strong analytical background. He has experience working across a broad range of industries, including manufacturing, engineering and construction, but has a particular passion for supporting software companies in maximising their R&D claims.

Throughout his time at Kene, Haseeb has generated approximately £1 million in company revenue through successful claim submissions. He is particularly proud of his work with Glasswall, Plai and ITEC Systems – all leading software firms – as well as his contributions to numerous successful ADR resolutions within the Compliance Team.

Outside of work, Haseeb enjoys spending time with his family, especially his nephew, and makes the most of his free time by playing video games and meeting up with friends. A keen traveller, he loves visiting countries with rich Islamic history, and as a practising Muslim, he takes great interest in deepening his knowledge of Islam.

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Client four
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Chris Heath
Manager - Delivery

Chris is an experienced R&D tax specialist and FCCA-qualified accountant, focused on helping clients identify, prepare, and deliver robust R&D tax claims. He’s known for his ability to clearly explain complex tax concepts to non-specialists, ensuring clients understand the process and can confidently maximise their claims. At Kene, he leads workshops, supports clients in identifying qualifying R&D activity, and prepares engaging, well-supported technical reports that stand up to scrutiny.

Chris holds an MA in Economic and Social History from the University of Glasgow and is a Fellow of the Association of Chartered Certified Accountants (FCCA). He began his career in audit at EY, and later delivered R&D work at Blick Rothenberg, working with a broad client base across motorsport, robotics, satellite communications, fintech, and software. He’s also advised international businesses expanding into the UK and has experience in transfer pricing and international tax.

Some of Chris’s proudest work includes supporting a multi-million-pound R&D claim for a motorsport tech group, diving into satellite communication innovations, and working with a fintech company developing technology to detect people trafficking and modern slavery through financial data.

Outside of work, Chris is a dad of three, a keen swimmer, live music fan, and a home beer brewer – complete with hops growing in his own garden.

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Client four
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Barney Davis
Delivery Manager

Barney is a seasoned R&D specialist with deep expertise in construction and engineering. From multinational contractors to innovative SMEs, he’s helped businesses of all sizes maximise their R&D tax relief – guiding clients through complex legislation with clarity and confidence. With a background in civil engineering and years of hands-on site experience, Barney brings a sharp technical eye and a practical mindset to every claim.

Before joining Kene, he held roles as a structural and site engineer, and later led engineering design projects before moving into R&D consultancy. He’s especially proud of securing funding for Tier 1 contractors, supporting growing businesses through cash flow challenges, and successfully resolving a long-running HMRC enquiry in the client’s favour.

Outside of work, you’ll likely find Barney on a ski slope, at a rooftop bar or road-tripping across France. He’s also a wakeboarder, occasional skydiver and a pretty handy guitarist.

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Client four
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Klara Adams
R&D Tax Consultant

Klara project-manages R&D claims across various industries, leveraging her technical background to draft detailed narratives that align with HMRC legislation. She is committed to making R&D tax more accessible for SMEs across the UK.

With a first-class BEng in Mechanical Engineering from Warwick and an MSc in Sustainable Energy Futures from Imperial College London, Klara has nearly three years of experience in R&D tax. Passionate about energy and sustainability, her expertise includes waste processing, electrification and energy infrastructure.

She takes pride in working with Powerday and Willshee’s Waste Recycling, helping them optimise their R&D claims while contributing to landfill reduction. During her studies, she also co-founded the Warwick Women’s Engineering Society to support women in STEM.

A self-proclaimed food enthusiast, gallery explorer and book addict, Klara's current record is reading an astonishing 215 books in one year.

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HMRC enquries – FAQs

Whether you’ve just received a compliance check letter or are partway through an enquiry, our team is ready to help defend your claim and achieve the best possible outcome. Explore our FAQs below to find helpful information and if you need more personalised advice, don’t hesitate to get in touch.
How long does an HMRC enquiry take?
Enquiries can take anywhere from a few weeks to several months, depending on the complexity of the claim and the level of detail required by HMRC.
What triggers an HMRC enquiry?
HMRC may review a claim for several reasons. Some enquiries are selected at random, while others arise when HMRC wants more clarity on specific areas — such as project details, claim size, or how costs have been presented. An enquiry doesn’t necessarily signal a problem; it’s often part of HMRC’s routine process to confirm that claims are accurate, compliant, and well-supported.
Can I challenge an HMRC decision?
Yes. If HMRC reduces or rejects your claim, you have the right to request a review or explore an Alternative Dispute Resolution (ADR). Our team can help you assess the outcome, clarify HMRC’s position and guide you through the most effective next steps to reach a fair resolution.
How can I avoid an HMRC enquiry?
As some reviews are selected at random, they can’t be completely avoided. However, you can greatly reduce the likelihood of an enquiry by ensuring your claim is clear, well-evidenced, and fully aligned with HMRC’s guidance. Preparing strong technical explanations and maintaining organised documentation helps HMRC understand your innovation from the outset.
Will an HMRC enquiry affect future claims?
Not necessarily. Once your enquiry is resolved, you can continue to submit R&D tax relief claims as normal. In many cases, the process helps strengthen future claims by clarifying HMRC’s expectations and improving how your evidence is presented. As long as your claims remain accurate and well-supported, an enquiry should not negatively impact future submissions.
What kind of information does HMRC request during an enquiry?
HMRC typically asks for technical explanations of your R&D activities, supporting financial records, and evidence showing how your work meets the qualifying criteria. Having this documentation organised and ready including project notes, cost breakdowns, and contemporaneous records makes the process much smoother and helps HMRC fully understand your claim. Clear, well-maintained documentation isn’t just helpful during an enquiry it’s one of the most effective ways to demonstrate the quality and integrity of your claim.
Can I still receive R&D tax relief if my claim is under enquiry?
Usually, HMRC pauses payment of your R&D tax relief while the enquiry is ongoing. This is a standard part of the process and doesn’t mean your claim will be rejected. With the right guidance and clear communication, most enquiries can be resolved efficiently allowing your claim to move forward smoothly and your benefit to be processed without unnecessary delay.

Contact us

Office location
Drop in and say hello
10 Devonshire Square
London EC2M 4YP
Call us directly
We're always at the other end of the phone
0207 118 8833
Drop us a mail
We aim to answer all emails within 24hrs
info@kene.partners

How do we calculate our fees?

At Kene , our fees reflect the quality of the service we provide. We always want to offer value, and our rates are an honest and competitive reflection of what we do – we apply the same diligence, rigour, and consistency to all our work. But we won’t cut corners or sacrifice client service in order to be that ‘cheap’ R&D consultancy.

As part of our commitment to outstanding service, we invest in our highly skilled and educated team of engineers, sector specialists, chartered tax advisers, and R&D specialists – our fees allow us to maintain that commitment.

Our full-service, end-to-end R&D tax claims are success-based. The fee is charged as a percentage of the claim which we agree upon before any work takes place. This fee covers the full scope of work including technical workshop(s), information gathering, report writing and full support in the event of an enquiry from HMRC. You will also be appointed a dedicated project manager who will be on hand to assist throughout the claims process.

Success-based; only pay if your claim is successful

Dedicated project manager and in-house sector experts

Full support beyond claim submission

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Solution

Find out if you qualify for R&D funding

Discover which UK government incentives your business could qualify for with our quick and easy self-assessment tool. In just a few minutes, you’ll receive a tailored report outlining the funding opportunities available to support your innovation and growth.

R&D tax credits, grants, Patent Box and R&D allowances are all schemes are designed to help ambitious businesses like yours thrive. Don’t leave potential funding untapped—it could be the key to fuelling your next big idea.

 1.   It takes less than 5 minutes
 2.  Answer a few easy questions about your business
 3.  Get a clear idea of your eligibility for R&D incentives

Why should you consider Grant funding?

Grant funding provides a unique opportunity to accelerate your business growth by securing financial support for your innovative projects. Below are our top five reasons why you should consider R&D Grant funding.

Non-repayable funding

In an initial consultation, we’ll determine if your business is eligible for R&D tax credits. We will clarify any legal provisions and seek the necessary financial information to initiate your claim.

Benefit

Before we submit your claim, you’ll see a final version of your comprehensive R&D report. We will handle any HMRC inquiries and provide ongoing support, including record-keeping guidance for future claims.

Benefit

Before we submit your claim, you’ll see a final version of your comprehensive R&D report. We will handle any HMRC inquiries and provide ongoing support, including record-keeping guidance for future claims.

Benefit

Before we submit your claim, you’ll see a final version of your comprehensive R&D report. We will handle any HMRC inquiries and provide ongoing support, including record-keeping guidance for future claims.

Benefit

Before we submit your claim, you’ll see a final version of your comprehensive R&D report. We will handle any HMRC inquiries and provide ongoing support, including record-keeping guidance for future claims.

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