Ella is responsible for overseeing all aspects of operations, ensuring seamless alignment between people, legal and system processes to support the company's strategic goals. She provides clear direction and leadership, driving high performance within the operations team while liaising with key stakeholders across the business to ensure operational efficiency.

With a 2:1 in History with Spanish from UCL and over 15 years of experience in financial services, Ella has a deep understanding of operational strategy within both the public and private sectors. Her expertise includes client relationship management, regulatory compliance and process optimisation.

One of Ella’s most significant achievements was transitioning key institutional clients onto a new technology platform with revised commercial terms. Having built strong relationships with major clients over the years, she ensured a smooth transition while meeting their specific needs behind the scenes. More recently, she has led the review and drafting of Kene’s legal documents, ensuring they provide transparency for clients while offering essential protections for the business. This project has allowed her to gain deeper insights into Kene’s products and services, making it one of the most rewarding aspects of her role.

Outside of work, Ella is a proud mum to an energetic and cheerful five-year-old. She loves spending time with family, exploring new places, and being by the sea – the beach is her ultimate happy place.